Refund Policy

Last Updated: July 26, 2026

At auracartshop.store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within [30 days] of receiving your order.

To be eligible for a return:

  • The item must be unused and in the same condition as received.

  • The item must be in its original packaging.

  • You must provide proof of purchase.

  • You must contact us before sending any item back.

Return Process

To start a return, please contact us at:

Email: auracartshop9@gmail.com

Please include your order number and the reason for your return. We will provide instructions for the return process.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If your refund is approved, the refund will be processed to your original payment method within a reasonable time. Processing times may vary depending on your bank or payment provider.

Non-Returnable Items

Some items may not be eligible for return, including:

  • Sale or clearance items

  • Gift cards

  • Personalized or customized products

  • Items that have been used or damaged after delivery

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within [7 days] of delivery. We will review the issue and provide a suitable solution.

Exchanges

If you need to exchange an item, please contact us at auracartshop9@gmail.com. Exchanges are subject to product availability.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Changes to This Refund Policy

auracartshop.store reserves the right to update or change this Refund Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Refund Policy, please contact us:

Store Name: auracartshop.store
Email: auracartshop9@gmail.com